Easy-to-use platform, to schedule and dispatch crews, track the progress of field service jobs, and provide high-quality service to your customers.
How Prairie works
Get started in three easy steps
Book
Allows office staff to create detailed documents and work orders that outline the specific work to be done for each customer.
Include date and time of the appointment, crew, description of the work or custom fields.
Schedule
Efficiently schedule and dispatch crews to customer sites, and receive real-time updates on the progress of field service jobs.
Help prevent delays, disruptions and bottlenecks from insights and data on the performance.
Collect
Streamline the process of generating and sending invoices to customers, and receive real-time updates on the status of invoices.
Keep track of outstanding payments and ensure proper compensation for services.
Features
Improve the efficiency and accuracy of your business's operations!
For Back Office
CRM
Contracts
Booking
Scheduling
Invoicing
Customer Management
Provide personalized and efficient service to customers.
Quickly and easily access important customer information, useful for scheduling appointments, sending invoices, notifications and tracking progress.
Contract Management
Create flexible documents to track quotes, estimates, contracts and more.
Automated e-signing by both parties and customer change portal.
Book Work Orders
Booking engine that offers many different types of configurations and templates.
Out of the box it offers many variations and custom tailored solutions.
Easy & Seamless
Reduce the complexity and overhead of service completions. Decide what information you want to collect, site timings, photos to services completed.
Crews can quickly access and complete job lists on any device or print/export them for offline access.
Automatically Generate Invoices
Invoicing and billing should be the easiest part of your month end.
Generated automatically with line items captured as services are completed.
Integrate with popuplar accounting and payment systems for quick reconciliation and billing.
For Field Operations
Mobile First
Job Lists
Scheduling
Work On Any Device
Designed to be mobile first, teams can use a variety of devices that run compatible browsers.
No applications to install and no operating system compatibility issues.
Lists & Maps
Crews lists are presented for ease of completion on the go.
Integrated Google Maps show nearest jobs and provide site information.
Scheduling
Booking calendar for overview of pending jobs and completions.
Drag and drop features to reschedule and update order of jobs on the go.
For Customers
Client Portal
Signing & Approvals
Notifications
Work Order & Document Portal
Clients can view jobs as they are completed, along with any supporting materials.
Document portal lets customers validate estimates or quotes and providal approval and e-signatures.
Signing & Approvals
Let clients know when their signatures are required and easily obtain them.
Quickly exchange signed documents to ensure accurate and timely start dates.
Notifications
Notify clients of updates to their work orders, completions or delays.
Integrated status option provides email history, opens and bounces to ensure accurate delivery.
Standard features on all plans
Fully managed infrastructure that scales with your needs